Careers at WPA

WPA is a New York City based not-for-profit that prioritizes trauma-informed care to promote healing that supports vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect.

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The Case Manager is responsible for providing ongoing case management services for participants enrolled in WPA programs. WPA works with participants to enhance stability and overall well-being by addressing specific needs that may have contributed to criminal system involvement.

The Case Manager will have an assigned caseload and will be responsible for the successful case planning for program participants.  The Case Manager must be resourceful, organized, computer-savvy and be knowledgeable of the systems that impact low-income families and often observed stressors related to substance use, mental illness, domestic violence, and incarceration. The role requires written and verbal communication skills with both residents and colleagues on staff.

Responsibilities:

  • Conduct screening and intake assessment within designated timeframes and monitor the case for the duration of the program.
  • Provide trauma-responsive case management services, collaborating with participants to develop service plan based on assessed needs and participant interests.
  • Complete all pertinent program documents within designated timeframes.
  • Regular site visits (at least 3 times a week) to the Rose M. Singer facility at Rikers Island and Borough based community stakeholder offices to conduct initial assessments on new participants and provide follow up to existing participants.
  • Establish and maintain collaborative working relationships with project partners including, but not limited to Department of Corrections, Correctional Health Services, other DOC-contracted service providers on-island, Department of Probation, etc to facilitate referrals and access to eligible program participant and implementation of reentry and/or service plans.
  • Provide trauma-responsive case management services, collaborating with participants to develop a reentry plan based on assessed needs and participant interests.
  • Accompany participants to HRA, medical appts., housing appts., and any other in field support that they may request.
  • Write detailed, individualized character/program enrollment letters when needed.
  • Collaborate with external providers to ensure immediate stabilization supports are in place for participant in need of housing upon release from incarceration.
  • Support participant engagement in services, including referral to and follow-up with external providers in areas including but not limited to health & mental health, substance use treatment, parenting support, and educational programming
  • Maintain casework contact frequency appropriate to participants’ needs and consistent with WPA’s expectations of individualized, trauma-responsive case management.
  • Document all activities with, and on behalf of, enrolled participants in WPA’s electronic database on a weekly basis.
  • Provide continuous feedback to the team during regular supervision and staff meetings.
  • Conduct other duties as assigned that are reflective of the mission of WPA and the program.
  • Transport clients using WPA vehicle as needed.

Qualifications:

  • BA/BS/BSW preferred; comparable work experience will be considered.
  • Bilingual a plus.
  • At least 2 years of documented relevant social services experience.
  • Familiarity with available affordable housing options in NYC including housing vouchers/subsidies (e.g. HRA2010e, NYCHA, CityFHEPS, Section 8, etc.).
  • Knowledge of public entitlement programs and systems required.
  • Strong computer skills required.
  • Excellent written and verbal skills.
  • Must have professional maturity and maintain confidentiality around all employee records.
  • Must believe in WPAs mission, with a passion to serve underserved populations.
  • A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.

Compensation:

Compensation for this role is $30.22 per hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Case Manager, Community Based” in the subject line of your email.

Apply Today

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The Case Manager is responsible for providing ongoing case management services for participants enrolled in WPA programs. WPA works with participants to enhance stability and overall well-being by addressing specific needs that may have contributed to criminal system involvement.

The Case Manager will have an assigned caseload and will be responsible for the successful case planning for program participants.  The Case Manager must be resourceful, organized, computer-savvy and be knowledgeable of the systems that impact low-income families and often observed stressors related to substance use, mental illness, domestic violence, and incarceration. The role requires written and verbal communication skills with both residents and colleagues on staff.

Responsibilities:

  • Conduct screening and intake assessment within designated timeframes and monitor the case for the duration of the program.
  • Provide trauma-responsive case management services, collaborating with participants to develop service plan based on assessed needs and participant interests.
  • Complete all pertinent program documents within designated timeframes.
  • Refers participant to in-house and external provider programs for medical care, mental health, and family counseling services, drug treatment/relapse prevention, employment, and vocational or remedial education, and any additional needed assistance.
  • Conduct community and home visits as needed.
  • Attend participant scheduled court dates.
  • Prepare court letters within designated program timeframes.
  • Accompany participants to HRA, medical appointments, housing appointments, and any other field support that they may request.
  • Support participant engagement in services, including referral to and follow-up with external providers in areas including but not limited to health & mental health, substance use treatment, parenting support, and educational programming.
  • Maintain casework contact frequency appropriate to participants’ needs and consistent with WPA’s expectations of individualized, trauma-responsive case management.
  • Document all activities with, and on behalf of, enrolled participants in WPA’s electronic database as directed.
  • Provide continuous feedback to the team during regular supervision and staff meetings.
  • Transport clients using WPA vehicle as needed.

Qualifications:

  • BA/BS/BSW preferred; comparable work experience will be considered.
  • Bilingual a plus.
  • At least 2 years of documented relevant social services experience.
  • Familiarity with available affordable housing options in NYC including housing vouchers/subsidies (e.g. HRA2010e, NYCHA, CityFHEPS, Section 8, etc.).
  • Knowledge of public entitlement programs and systems required.
  • Strong computer skills required.
  • Excellent written and verbal skills.
  • Must have professional maturity and maintain confidentiality around all employee records.
  • Must believe in WPAs mission, with a passion to serve underserved populations.
  • A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.

Compensation:

Compensation for this role is $30.22 per hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Case Manager, JusticeHome” in the subject line of your email.

Apply Today

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We are proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The Clinical Services Director (LCSW) will provide comprehensive leadership and supervision to all clinical staff at WPA. The Clinical Services Director provides direct clinical supervision to LMSWs and/or Social Work (SW) Interns to ensure that the clinical practices and caseloads are maintained.  The Director will ensure that the coordination of services is addressing development of diagnostic, treatment planning, and intervention skills.  Collaborate with our leadership team to ensure quality treatment modalities are utilized. Provide insight and educational training to LMSW/SW interns and other staff to improve client care and retention along with improving quality of client experience.

The ideal candidate will be organized and enjoy collaborating on the construction of tactical practices and that define optimal organization policies, structures, systems, and collateral. The ideal candidate motivates and leads a high-performing team and effectively manages a variety of administrative and operational duties. She/He/They has superior leadership and decision-making skills and business acumen, excels at strategic thinking, is results driven and possesses strong management skills.

The ideal candidate will be a dedicated compassionate, devoted individual who enjoys working with our population.  Someone who becomes part of our team of highly competent professionals as the Clinical Services Director shall monitor adherence with licensing regulations and standards by performing assessments, chart reviews and support. Credible and successful candidates will exhibit the ability to interact with our team and clients in a positive encouraging way, demonstrate a professional demeanor, understand and support our mission with a strong desire to help others.

Responsibilities:

  • Provide leadership and ongoing supervision to assigned staff.
  • Review and sign off on clinical documentation including but not limited to, SW interns/SW staff Assessments, Treatment Plans and referrals.
  • Orient supervisees to agency policies and procedures
  • Assist in coordination, development, and/or oversight for selected services or programs, as assigned.
  • Participate in case reviews.
  • Conduct and/or assist in supervisee’s performance reviews.
  • Provide direct clinical services and attend selected meetings.
  • Meet established productivity set forth by the organization.
  • Provide Program coverage as needed or assigned.
  • Provide crisis coverage as needed.
  • Assist in training new and existing staff.
  • Be on-call for selected weekends and evenings.
  • Works effectively as part of a multidisciplinary team.

Qualifications:

As a prerequisite, the successful candidate must believe in the core values of the Women’s Prison Association and be driven by the mission of the organization.

  • Strong foundational knowledge of systems, clinical best practice standards, levels of care, and a profound ability to collaborate and demonstrate creativity in treatment interventions for complex cases.
  • Must demonstrate expertise in a wide range of clinical interventions with varied populations and must demonstrate capability in the integration of clinical work with the state, city and organization requirements/regulations.
  • Demonstrate competency in a range of creative and client centered clinical interventions and ensure that clinical supervision is a thought-provoking process for the employees.
  • Have an understanding and core belief system in line with Trauma Informed Care Principles and utilize them in responding to employees and clients.
  • Licensed Clinical Social Worker (LCSW- R) required.
  • Seminar in Field Instruction (SIFI) required and have experience supervising Interns.
  • Supervisory Experience: Minimum 5 years in a Clinical Setting
  • Be on call during off hours and weekends by cell phone; available for consultation on an as needed basis.
  • Excellent time management skills and ability to multi-task.
  • Ability to lead a team effectively.
  • Clinical Experience working with Inpatient or Outpatient Mental Health: 5 years preferred.
  • Experience working with one or more of the following:
  • Formerly incarcerated/justice involved individuals,
  • individuals experiencing homelessness/living in poverty,
  • Individuals with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues.
  • Superior one-on-one interpersonal and communication skills, including ability to listen sensitively, and respond appropriately are key attributes for the successful applicant.
  • Demonstrates a positive attitude, self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being client oriented.
  • This position will require a highly organized individual, with excellent follow up skills as well as the ability to overcome objections and obstacles in the pursuit of success.

Position Details:

This is a full-time position. The Clinical Services Director reports to the Vice President of Programs. Work will be performed onsite at our WPA offices, both Manhattan and/or Brooklyn locations.

Compensation:

Compensation for this role is $95,000 annually commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Clinical Services Director" in the subject line of your email.

Apply Today

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We are proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The Director of Workforce Development is a collaborative supporter and a member of the Leadership Team with the objective to support the mission of WPA services and clients served by providing support and leadership to the organization.  The Director of Workforce Development is responsible for developing positive long-term relationships with business and industry leaders and representatives.  The ideal candidate will create, support and strengthen relationships with business and industry partners to identify sustainable employment opportunities for WPA clients.  The ideal candidate has documented experience successfully cultivating and maintaining strategic partnerships with business and industry leaders to develop employment opportunities and career pathways for populations navigating educational and employment barriers.

The position requires an effective communicator, both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, detail orientation, collaborative manner and work ethic. This is a full-time position. The schedule for this position requires day hours and occasional evening and weekend hours to cover client activities, community meetings and events to benefit the agency.

Responsibilities:

  • Partner with local business and industry leaders and representatives to determine workforce and or talent needs.
  • Engage and cultivate new and existing employer partnerships to provide support to WPA’s programs.
  • Build and maintain productive relationships with public-sector, private-sector and non-profit employers to create career pathways for future talent.
  • Provide centralized employer engagement strategies to cultivate and steward employer partnerships.
  • Generate leads and support the WPA team in assessing, referring and tracking employment placements.
  • Develops and maintains relationships with training providers in order to develop necessary and responsive workforce solutions.
  • Provide opportunities for business and industry to assist with the development of training programs to include apprenticeships, internships, job shadowing and work-based learning.
  • Work closely with leadership and program teams to identify employer driven training, internships, apprenticeships, job placement and retention.
  • Identifies funding opportunities to support workforce solutions and programming.
  • Monitors labor market trends, industry specific talent demands and skill requirements, and translating data into meaningful information to create workforce development strategies.
  • Develop and manage a database of employers and/or industry representatives and maintain regular communication through appropriate channels.
  • Develop participant and employer facing feedback mechanisms (I.e., satisfaction and other surveys, focus groups, advisory councils) to ensure training, programming, placement, and retention services are high quality and responsive to stakeholder needs
  • Other duties as assigned by the Executive Team.

Other responsibilities:

  • Collaborate with data teams and Program leads throughout Mission to coordinate on the development of a strong set of unified metrics to track, understand, and grow our impact
  • In partnership with the Executive Team, create customized training that responds to participant and employer current and future needs.
  • Work closely with data teams to systematize tools for employer feedback including the development of quarterly surveys to obtain actionable data.
  • Other duties and assignments as may be assigned at the sole discretion of the employer

Qualifications:

As a prerequisite, the successful candidate must believe in the core values of the Women’s Prison Association and be driven by the mission of the organization.

  • Bachelor’s Degree required. At least 6 years of documented success cultivating employer partnerships and in recruitment and retention of prospective employees with employment barriers.
  • At least 5 years of management and experience
  • Experience working with one or more of the following:
  • Formerly incarcerated/justice involved individuals,
  • individuals experiencing homelessness/living in poverty,
  • Individuals with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues.
  • Knowledge of data driven decision making and ability to use data and analytics to assess and implement new initiatives.
  • Experience connecting training programming bridge and apprenticeship opportunities based on employer partnerships and labor market demand.
  • Experience with the New York City Workforce Development system
  • Superior one-on-one interpersonal and communication skills, including ability to listen sensitively, and respond appropriately are key attributes for the successful applicant.
  • Demonstrates a positive attitude, self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being client oriented.
  • Demonstrated proficiency in using Microsoft Outlook, Word, Excel and other applications.
  • Must be prompt and dependable. Must be able to work with minimum day to day supervision.
  • The nature of this work is also somewhat unpredictable, and the successful candidate must have the flexibility to work some evenings and weekends.
  • Must be able to travel to all boroughs/ WPA sites when needed.
  • Must have professional maturity and maintain confidentiality around all employee records.
  • Must believe in WPAs mission, with a passion to serve underserved populations.
  • A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.
  • This position will require a highly organized individual, with excellent follow-up skills as well as the ability to overcome objections and obstacles in the pursuit of success.
  • The successful candidate will have the ability to work well under stressful conditions, negotiate different personalities and work under competing priorities while managing a wide variety of tasks.

Position Details:

This is a full-time position. The Director of Workforce Development reports to the President/CEO. Work will be performed in a hybrid structure, with some days/hours offsite and/or on site at our Manhattan or Brooklyn locations when needed.

Compensation:

Compensation for this role is $90,000 annually commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Director of Workforce Development" in the subject line of your email.

Apply Today

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The Resident Monitor plays a critical role in the daily orderly operation of our Manhattan-based family shelter. The role will maintain a safe and secure environment for residents, staff and visitors at WPA’s DHS-funded 28-family shelter for women and children with/without criminal legal involvement.  Resident Monitors also work closely with residents on supporting their day-to-day independent living plan goals, teaching and modeling strategies for living independently in the community.

The Resident Monitor will be organized, technically savvy, adaptable, and enjoy collaborating with a team in providing support and essential services to families residing in temporary shelter.

Responsibilities:

  • Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail
  • Conduct periodic emergency fire drills under direction of Operations Manager
  • Adherence to all policies and procedures developed by DHS
  • Intervene and diffuse crisis situations as needed
  • Participate in required training and pass certification, including CPR/First Aid Certification and FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02)
  • Monitor all residents and staff entering and leaving the building and log activities in the internal communication logbook
  • Support clients register, check-in, monitor, assess behavior and overall well-being
  • Conduct daily security and safety walkthroughs and monitor security camera feeds
  • Complies with 42CFR confidentiality and HIPAA privacy and security regulations.
  • Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail
  • Help with provision of on-site recreational activities
  • Perform any other department or agency related duties or special projects as directed by supervisor
  • Other duties as assigned.

Qualifications:

  • High school diploma/GED strongly preferred; BA preferred.
  • NYS Security Guard Licensed
  • In possession of FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02) or able to secure within 90 days
  • Ability to interact with a diverse population challenged by issues such as substance abuse, incarceration, HIV/ AIDS, mental health, domestic abuse and communication barriers
  • At least 2 years of documented relevant human services experience
  • Certificate in First Aid, CPR or ability to obtain certificate
  • Ability to effectively analyze situations quickly and apply sound judgment
  • Ability to work and build rapport with others
  • Good documentation skills, computer literate or willingness to learn; knowledge of CARES database a plus
  • Ability to distinguish boundary issues and transference issues with clients
  • Excellent written and verbal skills
  • Must be highly organized, process driven, detail oriented, solution oriented, and able to work under pressure while managing conflicting priorities and meeting/coordinating both short and long-term deadlines.
  • Strong written, verbal, and training interpersonal skills.
  • Must have professional maturity and maintain confidentiality around all participant records.
  • Must believe in WPAs mission, with a passion to serve underserved populations.
  • A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.

Compensation:

Compensation for this role is $20/hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, extremely generous paid time off, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Resident Monitor” in the subject line of your email.

Apply Today

About Us:

The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.

We are proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.

Position Description:

The ideal candidate for the Senior Case Manager, Transitional Services provides supervision and oversight to transitional services case managers in the Community Based Programming department..  He/She/They will play a critical role in the development and oversight of transitional case management and  will supervise all Transitional case management staff.  This individual will assist with hybrid pre-release and post-release transitional planning services for women, including transgender women and others who may identify as non-binary or gender-non-conforming, leaving incarceration on Rikers Island; coordinates with on-island staff to finalize reentry plans and provide referrals for needed services in community.

In addition to providing day-to-day support and guidance to Case Management staff, the Sr. Case Manager will oversee the intake, assessment, and support for enrolled clients.

The ideal candidate shall motivate and lead a high-performing team and effectively manage a variety of administrative and operational duties. She/He/They has superior leadership and decision-making skills and business acumen, excels at strategic thinking, is results driven and strong management skills. The Program Director relies heavily on the Sr. Case Manager to support program leadership in executing organizational goals and strategies developed by the Executive Leadership Team and Board of Directors

Responsibilities:

  • Provide trauma-responsive case management services, collaborating with participants to develop a reentry plan based on assessed needs and participant interests.
  • Collaborate with Case Management team to implement reentry plan and ensure immediate stabilizing supports are in place for the participant upon release from incarceration.
  • Support participant engagement in services, including referral to and follow-up with external providers in areas including but not limited to health & mental health, substance use treatment, parenting support, and educational programming.
  • Assist in maintaining partnerships with employers deemed well suited for participant needs.
  • Work collaboratively with program staff to ensure optimal placement of participants in internships, apprenticeships, and employment.
  • Assist Program Director in managing new referrals and corresponding with referral sources.
  • Conduct initial screenings for the unit, and refer clients to assigned Case Management staff, as appropriate.
  • Collaborate with Case Managers to assist clients in accessing other needed services through referrals, advocacy with providers, and, as needed, field escort.
  • Conduct weekly supervision sessions with case managers.
  • Work collaboratively with Case Managers to support the provision of incentives for clients as they progress towards their independent living goals and program milestones.
  • Coordinate with program staff and case managers from other WPA programs to track progress for co-enrolled clients.
  • As appropriate, participate in case coordination efforts with Program Director, other appropriate WPA staff and external providers to ensure consistent service delivery and participant success.
  • Assist Program Director in facilitating participant case conferences and provide continuous feedback to the Transitional services team during regular supervision and staff meetings.
  • Provide caseload coverage as needed, including participation in field visits to employer partner sites and client worksites.
  • Document services in WPA’s electronic participant database.
  • Assist Program Director in ensuring timely submission of reporting and billing documentation.
  • Provide case consultation and training to staff and stakeholders on working with survivors of trauma and other forms of victimization.
  • Prepare for and actively participate in weekly supervision and staff meetings.
  • Conduct other duties as assigned that are reflective of the mission of WPA and the program.

Qualifications:

As a prerequisite, the successful candidate must believe in the core values of the Women’s Prison Association and be driven by the mission of the organization.

  • Bachelor’s Degree required.
  • At least two (2) years’ supervisory experience in a social service program preferred. Mental health and/or trauma informed training a plus. Extensive experience providing trauma informed case management services to under-served populations of color may be substituted for educational requirement.
  • Must be organized, detail oriented and can work in both a team setting and individually - A self-starter with the ability to work autonomously and must possess an entrepreneurial drive, but also flexible enough to work within a team.
  • A keen perception of the racial and socioeconomic dynamics of underserved communities and familiarity with issues facing women impacted by incarceration and punitive systems.
  • Excellent communication skills, including writing - technical and narrative style - and pays attention to detail. Experience in Microsoft Office is required.
  • Is clear on organizational priorities and provides guidance and support to program staff to ensure high- quality work and meeting deadlines.
  • Bilingual Spanish/ English preferred.
  • Ability to obtain clearance for and willingness to travel to Rikers Island. Experience working in a prison, jail, or other correctional facility preferred, but not required.
  • Must be able to travel to both WPA sites as well as community stakeholder sites citywide when needed.

Position Details:

This is a full-time position. The Sr. Case Manager, Transitional Services reports to the Program Director, Community-Based Programming. Work will be performed in a hybrid structure, but 80% of the work week must be spent on site at our Manhattan or Brooklyn locations, or Rikers Island when needed. The ideal candidate will be able to provide their own transportation for travel.  Reimbursement for business travel is included.

Compensation:

Compensation for this role is $65,000 annually commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:

  • Employee Assistance Program
  • Credit Union Membership Options
  • Direct Deposit Money Paycard
  • Flexible Spending Accounts
  • Tax Deferred Commuting Benefits
  • 529 College Savings Plan
  • “Alcott HR Marketplace” Employee Discount Program
  • “Aspiring Professionals” Scholarship Program

WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.

For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.

Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Senior Case Manager, Transitional Services" in the subject line of your email.

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