Careers at WPA
WPA is a New York City based not-for-profit that prioritizes trauma-informed care to promote healing that supports vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Resident Monitor plays a critical role in the daily orderly operation of our Manhattan-based family shelter. The role will maintain a safe and secure environment for residents, staff and visitors at WPA’s DHS-funded 28-family shelter for women and children with/without criminal legal involvement. Resident Monitors also work closely with residents on supporting their day-to-day independent living plan goals, teaching and modeling strategies for living independently in the community.
The Resident Monitor will be organized, technically savvy, adaptable, and enjoy collaborating with a team in providing support and essential services to families residing in temporary shelter.
Responsibilities:
- Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail.
- Conduct periodic emergency fire drills under direction of Operations Manager.
- Adherence to all policies and procedures developed by DHS.
- Intervene and diffuse crisis situations as needed.
- Participate in required training and pass certification, including CPR/First Aid Certification and FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02).
- Monitor all residents and staff entering and leaving the building and log activities in the internal communication logbook.
- Support clients register, check-in, monitor, assess behavior and overall well-being.
- Conduct daily security and safety walkthroughs and monitor security camera feeds.
- Complies with 42CFR confidentiality and HIPAA privacy and security regulations.
- Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail
- Help with provision of on-site recreational activities
- Perform any other department or agency related duties or special projects as directed by supervisor
- Other duties as assigned.
Qualifications:
- High school diploma/GED strongly preferred; BA preferred.
- NYS Security Guard Licensed
- In possession of FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02) or able to secure within 90 days
- Ability to interact with a diverse population challenged by issues such as substance abuse, incarceration, HIV/ AIDS, mental health, domestic abuse and communication barriers
- At least 2 years of documented relevant human services experience
- Certificate in First Aid, CPR or ability to obtain certificate
- Ability to effectively analyze situations quickly and apply sound judgment
- Ability to work and build rapport with others
- Good documentation skills, computer literate or willingness to learn; knowledge of CARES database a plus
- Ability to distinguish boundary issues and transference issues with clients
- Excellent written and verbal skills
- Must be highly organized, process driven, detail oriented, solution oriented, and able to work under pressure while managing conflicting priorities and meeting/coordinating both short and long-term deadlines.
- Strong written, verbal, and training interpersonal skills.
- Must have professional maturity and maintain confidentiality around all participant records.
- Must believe in WPAs mission, with a passion to serve underserved populations.
- A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.
Compensation:
Salary range is $20/hour commensurate with certifications, education, and experience.
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Part-Time Resident Monitor” in the subject line of your email.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Community Linkage Unit (CLU) is a trauma-informed and gender-responsive program for women of all experiences. CLU is a community based program designed to support women to enhance stability and overall well-being by addressing specific needs. The CLU Case Manager provides wrap around care & support and helps participants connect to services within WPA and to community partners. The CLU team connects to community based partners to provide presentations on services and to increase referral sources. The CLU Case Manager will represent WPA at community based events to build connections for potential participants. The CLU team is also responsible for responding to letters from people who are incarcerated.
Responsibilities:
- Conduct screenings and assessments of new potential participants
- Collaborate with clients to develop service plans and goals responsive to identified needs
- Assist participants access other services needed through referrals, advocacy with providers, and, if needed, field escorts
- Conduct outreach to community stakeholders
- Attend community events
- Document all activities with, and on behalf of enrolled clients in WPA’s electronic database on a weekly basis
- Prepare for and actively participate in weekly supervision and staff meetings
- Engage in WPA’s staff meetings
- Other duties as assigned
Qualifications:
- At least 2 years of documented relevant human services experience preferred
- Strong assessment and engagement skills essential
- Familiarity with government sponsored benefits and criminal justice issues helpful
- Excellent written and verbal skills
- Bilingual Spanish/ English preferred
Compensation:
Compensation for this role is $32.97 per hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 11 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:
- Employee Assistance Program
- Credit Union Membership Options
- Direct Deposit Money Paycard
- Flexible Spending Accounts
- Tax Deferred Commuting Benefits
- 529 College Savings Plan
- “Alcott HR Marketplace” Employee Discount Program
- “Aspiring Professionals” Scholarship Program
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Community Linkage Unit Case Manager" in the subject line of your email.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Case Manager is responsible for providing ongoing case management services for participants enrolled in WPA programs. WPA works with participants to enhance stability and overall well-being by addressing specific needs that may have contributed to criminal system involvement.
The Case Manager will have an assigned caseload and will be responsible for the successful case planning for program participants. The Case Manager must be resourceful, organized, computer-savvy and be knowledgeable of the systems that impact low-income families and often observed stressors related to substance use, mental illness, domestic violence, and incarceration. The role requires written and verbal communication skills with both residents and colleagues on staff.
Responsibilities:
- Conduct screening and intake assessment within designated timeframes and monitor the case for the duration of the program.
- Provide trauma-responsive case management services, collaborating with participants to develop service plan based on assessed needs and participant interests.
- Complete all pertinent program documents within designated timeframes.
- Refers participant to in-house and external provider programs for medical care, mental health, and family counseling services, drug treatment/relapse prevention, employment, and vocational or remedial education, and any additional needed assistance.
- Conduct community and home visits as needed.
- Attend participant scheduled court dates.
- Prepare court letters within designated program timeframes.
- Accompany participants to HRA, medical appointments, housing appointments, and any other field support that they may request.
Support participant engagement in services, including referral to and follow-up with external providers in areas including but not limited to health & mental health, substance use treatment, parenting support, and educational programming. - Maintain casework contact frequency appropriate to participants’ needs and consistent with WPA’s expectations of individualized, trauma-responsive case management.
- Document all activities with, and on behalf of, enrolled participants in WPA’s electronic database as directed.
- Provide continuous feedback to the team during regular supervision and staff meetings.
- Transport clients using WPA vehicle as needed.
- Other Duties as assigned.
Qualifications:
- BA/BS/BSW preferred; comparable work experience will be considered.
- Bilingual a plus.
- At least 2 years of documented relevant social services experience.
- Familiarity with available affordable housing options in NYC including housing vouchers/subsidies (e.g. HRA2010e, NYCHA, CityFHEPS, Section 8, etc.).
- Knowledge of public entitlement programs and systems required.
Strong computer skills required. - Excellent written and verbal skills.
- Must have professional maturity and maintain confidentiality around all employee records.
- Must believe in WPAs mission, with a passion to serve underserved populations.
- A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.
Compensation:
Compensation for this role is $32.97 per hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 10 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:
- Employee Assistance Program
- Credit Union Membership Options
- Direct Deposit Money Paycard
- Flexible Spending Accounts
- Tax Deferred Commuting Benefits
- 529 College Savings Plan
- “Alcott HR Marketplace” Employee Discount Program
- “Aspiring Professionals” Scholarship Program
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include “Case Manager, JusticeHome" in the subject line of your email.