Careers at WPA

At WPA, we are deeply committed to diversity, equity, and inclusion. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, record of arrest or conviction, or any other legally protected status.

We are currently recruiting for a Bilingual Housing Specialist to work in our Residential Services Unit at Sarah Powell Huntington House. The Bilingual Housing Specialist will locate and secure suitable housing for the women and children residing at Huntington House, a 28-unit DHS-funded transitional housing facility located in the East Village, Manhattan. The Housing Specialist will work closely with Case Managers who work with residents to formulate, implement and monitor service plans in support of independent living.

Responsibilities will include (but are not limited to): 

  • Develop and maintain relationships with landlords, real estate brokers, and property managers in order to link clients to quality, affordable housing.
  • Develop and maintain roster of appropriate available housing opportunities.
  • Inspect apartments to ensure they are in compliance with city and state standards and negotiate repairs and lease agreements.
  • Refer clients to all possible, appropriate, apartment sources.
  • Schedule appointments for clients with brokers and landlords with possible apartments.
  • Accompany clients to open houses/apartment viewings, interviews, and/or lease signings.
  • Explain details of rental subsidy and security deposit programs to clients and potential landlords.
  • Organize bulletin boards and any other internal resources with relevant housing information.
  • Collaborate with Case Managers to ensure clients are completing all appropriate housing applications and rental subsidy applications.
  • Prepare clients for housing interviews, either individually and/or through weekly housing workshops.
  • Identify clients’ barriers to housing and work with Case Managers to address.
  • Assist in tracking housing-related activities of clients.
  • Document progress towards meeting agency and DHS benchmarks in client folders and in CARES database.
  • Participate in case conferences, House meetings, and team meetings.
  • Attend required DHS meetings.
  • Facilitate regular client workshops on housing readiness, housing search strategies, budgeting, and other relevant topics.
  • Perform any other department or agency-related duties or special projects as directed by supervisor.
  • Participation in all external and internal staff trainings.

Qualifications

  • Fluency in Spanish required.
  • Associate’s Degree required, Bachelor’s Degree preferred; comparable work experience will be considered.
  • Extensive knowledge of housing subsidies, housing resources, and housing practices in New York City, including, but not limited to: the private housing market, NYCHA, HPD, Section 8, NY/NY, DHS, and LINC.
  • At least two years of relevant experience creating relationships with landlords, property managers, real estate brokers, and government housing providers.
  • Knowledge of and ability to navigate housing subsidy/rental assistance systems, including HRA 2010e.
  • Experience working with homeless individuals, as well as with individuals affected by mental illness and substance use.
  • Strong oral and written communication skills.
  • Ability to communicate effectively one-on-one, and to facilitate groups.
  • Highly organized and able to effectively schedule, plan, and meet internal and external deadlines.
  • Ability to document work and demonstrate progress in meeting benchmark outcomes.
  • Demonstrated ability to work independently and as part of a team.
  • Demonstrated resourcefulness and problem-solving ability.
  • Proficient in MS Office, email, and internet research.

The expected salary range for this position is $46K-$50K. WPA offers a competitive benefits package and generous time off policy, including medical, dental and vision insurance; pre-tax parking and transit benefits; and a time off policy including personal days and floating holidays.

To apply, please click below and include your resume, cover letter, and salary requirements.

The Community Liaison & Driver coordinates and provides transportation to women being released from Rikers Island and other community-based locations. The Community Liaison & Driver conducts screenings and intakes, and provides additional transitional planning support as needed.

Essential Responsibilities 

  • Drive agency van to pick up and transport clients.
  • Act as dispatcher for clients being discharge from Rikers Island or other correctional facilities
  • Partner with Transitional Case Managers to conduct in-community screenings and intakes for new program participants.
  • Collaborate with Transitional Services team to ensure participant transportation process is streamlined and effective.
  • Partner with WPA’s Facilities team to ensure the upkeep and maintenance of agency van.
  • Maintain documentation of transports and other administrative duties
  • Perform any other department, agency-related, or special projects duties as negotiated with supervisor.

Qualifications

  • Ability to maintain an acceptable driving record and valid drivers license.
  • Ability and willingness to travel throughout New York City
  • Experience working with individuals directly impacted by the criminal legal system
  • Ability to work flexible hours
  • Team player who enjoys working with others
  • Excellent communication skills

The expected hourly salary rate for this part-time position is $17/hr.

To apply, please click below and include your resume, cover letter, and salary requirements.

The Employee Relations Coordinator supports all human resources functions in conjunction with WPA's Chief of Staff and WPA’s professional employer organization.

Responsibilities

  • Maintain employee records (soft and hard copies)
  • Update HR databases (e.g. new hires, separations, promotions)
  • Serve as a liaison between WPA staff members and Alcott HR (PEO)
  • Assist in payroll preparation by providing relevant data, like absences, bonuses, and leaves and resolving any timesheet issues with staff
  • Prepare paperwork for and assist Chief of Staff with updating HR policies and procedures
  • Process employees’ requests, providing relevant information and addressing queries accordingly
  • Order and distribute cellphones, ID cards, and other miscellaneous equipment for employees
  • Collaborate with recruiting teams to post job ads on careers pages and process incoming resumes
  • Manage the recruitment, hiring, and onboarding process for new employees
  • Provide orientations for new employees by sharing onboarding packages and explaining company policies
  • Manage the department’s incoming requests and address queries accordingly
  • Coordinate HR initiatives, meetings, and training seminars
  • Prepare reports and presentations for internal communications
  • Coordinate scheduling and assist with staff sign-up for ongoing DEI trainings and sessions

Qualifications

  • Minimum of 2 years of experience in human resources
  • Experience with HRIS and payroll systems
  • PC literacy and experience with MS Office applications
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners
  • Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Strong written and verbal communication skills with a high level of emotional maturity and professionalism
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Highly resourceful team player, with the ability to also be extremely effective independently
  • Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment

The expected salary range for this position is $50K-$55K. WPA offers a competitive benefits package and generous time-off policy, including medical, dental, and vision insurance; pre-tax parking and transit benefits; and a time-off policy including personal days and floating holidays.

If you are interested in applying for this position, please submit your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Employee Relations Coordinator" in the subject line of your email.

Building on 175 years of success, WPA is seeking an Executive Director to provide vision, leadership, and management of all aspects of the organization. WPA is at a pivotal juncture in its journey, presenting the opportunity to become a major force and thought leader in gender-responsive programming for women impacted by the criminal legal system.

The Executive Director will work collaboratively with the Board of Directors in analyzing the existing strategic plan and overseeing a new strategic plan, and refining and communicating the mission, vision, values, and purpose both internally and externally. This person will have ultimate responsibility for the performance of the growing organization currently comprised of 119 staff, 3 facilities, and overall revenues of $8.2 million. They will oversee and lead all agency operations, including supervision of the Executive Team, oversight of WPA’s finances, advancement of resource development, and program innovation, development, and implementation.

As the professional leader, this person will foster a welcoming and safe work environment for all, uphold WPA’s commitment to advancing equity, and ensure that program services are both inclusive and hold systems accountable for the cultural, racial, and other prejudicial barriers clients face within the criminal legal system. The ideal person for this role is a visionary with a strategic mindset who can lead with empathy and vulnerability. They are a strong unifier and people-connecter who can lead and empower a team and knows how to communicate with transparency and authenticity.

Responsibilities

Strategic Vision & Leadership

  • Analyze the existing strategic plan and oversee a new strategic planning process that will maximize impact in program services, increase mission visibility, and position WPA as a national thought-leader.
  • Cultivate a strong and transparent working relationship with the Board and staff at all levels. Ensure open communication around the measurement of financial, programmatic, and impact performance against stated milestones and goals.
  • Provide vision for creativity and innovation in program services, ensuring that programs continuously evolve and adapt to reflect changes within the criminal legal system and the needs of clients.
  • Partner with the Nominating Committee to build a diverse and inclusive Board representative of the community that is highly engaged and willing to leverage and secure resources.
  • Develop, mentor and coach a high-performing Executive Team, defining clear metrics for success and establishing pathways for personal and professional growth.
  • Continue building and maintaining a high-performing diverse and inclusive culture of transparency, trust, collaboration and fun where all employees feel welcomed, appreciated and have equal access to opportunity including people from intersectional and marginalized experiences and groups.
  • Unfailingly model the desirable attributes of the culture, passionately advocate for them, and exhibit an understanding, sensitivity, and responsiveness to the differences in cultures and lived experiences present amongst staff.

Infrastructure, Operations & Program Delivery

  • Assume ultimate oversight and responsibility for the effective management of staff and infrastructure including optimizing policies, practices and systems required to manage financial resources and the growing operating budget, and ensuring clarity and consistency in roles, structures and processes.
  • Promote a positive, inclusive and empowering work environment that upholds a shared understanding of the mission, consistency throughout employee and client experiences, and standards of excellence & accountability in achieving goals.
  • Facilitate cross-departmental collaboration and strengthen avenues of communication between staff throughout the organization.
  • Oversee the financial status of the organization including developing long and short-range financial plans, monitoring the budget and ensuring sound financial controls are in place; set financial priorities accurately to ensure the organization is operating in a manner that supports the needs and values of the program and staff.
  • Ensure that the delivery of services are appropriate & culturally sensitive to the unique needs of clients.
  • Oversee the modernization, renovation and technological upgrade of all facilities and operations.

Development, External Relations & Advocacy

  • Serve as the chief spokesperson of WPA, acting as the primary driver in donor and partner cultivation, solicitation and stewardship.
  • Position WPA for national leadership and impact and attract support and awareness for WPA’s work.
  • Pursue innovative streams of income and partnerships to diversify sources of support, ensuring that there are resources to support the expansion and innovation of programs, and that funds are allocated properly to reflect present needs and future potential. Partner with the Board and the Development team to build a culture of philanthropy within the organization.
  • In collaboration with staff, build the advocacy arm of the agency to positively influence policies & legislations surrounding women impacted by incarceration.
  • Effectively communicate WPA’s mission externally and build partnerships and coalitions with stakeholders, funders, community leaders, and like-minded mission-oriented organizations within the space.

Qualifications

  • A visionary, strategy-oriented leader with a track-record of success leading an organization of similar size and complexity providing direct services.
  • A transparent and responsive leader with proven success in building, developing & empowering teams.
  • Demonstrated commitment to diversity, equity and inclusion.
  • Change management expertise related to organizational structure, processes and culture.
  • Demonstrated activism, professional experience and/or interest in the criminal legal system is a must; experience with gender-responsive and trauma-informed programming a plus.
  • A seasoned fundraiser with a track record of cultivating and soliciting major gifts and diversifying fundraising revenue.
  • Knowledge of government grants/contracts.
  • A confident and energetic leader with superior communication skills and proven success in building relationships and coalitions across a variety of internal and external stakeholders.
  • Experience overseeing facility management, renovation and acquisition.
  • A media-savvy leader with a deep understanding of market dynamics and platforms.

To apply for this position, please apply at the link below.

We are currently recruiting for 9 full-time, and 2 part-time Residential Aides in WPA’s Residential Services Unit. These positions will maintain a safe and secure environment for residents, staff, and visitors at WPA’s newest DHS-funded shelter for women with criminal legal system involvement. Residential aides also work closely with residents on supporting their day-to-day independent living plan goals, teaching and modeling strategies for living independently in the community. The residential aides will be involved in program start up activities including, supporting in the preparation of the facility and coordination of program planning for the 38-bed shelter.

Responsibilities will include (but are not limited to): 

  • Provide clerical support by answering telephone inquiries, data entry, light typing, filing, and sorting of mail.
  • Conduct periodic emergency fire drills under direction of Operations Manager.
  • Adherence to all policies and procedures developed by DHS.
  • Intervene and diffuse crisis situations as needed.
  • Participate in required training and pass certification, including CPR/First Aid Certification.
  • Assist in carrying out any activities as indicated on the residents’ Independent Living Plans.
  • Monitor all residents and staff entering and leaving the building and log activities in the internal communication logbook.
  • Assist in twice daily meal distribution.
  • Support clients: register, check-in, monitor, assess behavior, and overall well-being.
  • Conduct daily security and safety walkthroughs and monitor security camera feeds.
  • Comply with 42CFR confidentiality and HIPAA privacy and security regulations.
  • Observe and document residents' taking of medications when medically indicated. Monitor residents’ personal appearance and behaviors to assess for overall stability and compliance with program expectations.
  • Administer mental health (and other) necessary medications for residents.
  • Inspect and launder clients’ belongings upon admission to the program and distribute supplies to residents.
  • Support the distribution of prepared meals in resident dining room and monitor and assist diners in bussing their trays after eating.
  • Launder bedding and bath linens weekly, including monitoring residents' submission of dirty linens as well as disbursement of clean linens to residents.
  • Help with provision of on-site recreational activities.
  • Perform any other department or agency-related duties or special projects as directed by supervisor.
  • Participation in all external and internal staff trainings.

Qualifications

  • F80/F02 fire safety credentials are required and must be obtained within 6 months of employment.
  • High school diploma/GED strongly preferred; BA preferred.
  • At least 2 years of documented relevant human services experience.
  • Certificate in First Aid and CPR, preferred.
  • Ability to effectively analyze situations quickly and apply sound judgment.
  • Ability to work and build rapport with others.
  • Good documentation skills, computer literate or willingness to learn.
  • Ability to distinguish boundary issues and transference issues with clients.
  • Excellent written and verbal skills.
  • Meet individual health standard requirements for food handling.
  • Possession of NYS security guard licensure preferred.

The starting salary for this position is $15/hour. WPA offers a competitive benefits package and a generous time off policy for full-time employees, including medical, dental, and vision insurance; pre-tax parking and transit benefits; and a time off policy including personal days and floating holidays.

To apply, please click below and include your resume, cover letter, and salary requirements.

Resident Monitors are responsible for maintaining a safe and pleasant environment at WPA’s residential locations for residents, staff, and visitors, as well as monitoring day-to-day operations of the reception area.

Responsibilities include (but are not limited to):

  • Monitor all residents and staff entering and leaving the building.
  • Log in communications book all activities including package deliveries, arrivals, and departures.
  • Conduct safety walk-throughs.
  • Diffuse crisis situations.
  • Monitor participant visitation.
  • Alert clinical staff via log of any challenging or unhealthy participant behavior.
  • Provide clerical support including telephone inquiries, data entry, light typing, filing, and sorting of mail.
  • Review participant’s belongings upon admission to the residence.
  • Distribute MetroCards and reconcile petty cash.
  • Assist in the facilitation of fire drills.
  • Perform any other department or agency-related duties or special projects as directed by supervisor.

Qualifications:

  • NY State Security License
  • Certificate in First Aid, CPR, and fire safety or ability to obtain certificate.
  • Excellent interpersonal skills.
  • Bilingual English-Spanish proficiency a plus.
  • Good documentation skills.
  • Computer literate or willingness to learn.
  • Ability to distinguish boundary and transference challenges with participants.
  • Ability to interact with a diverse population challenged by issues such as substance use, HIV/AIDS, mental health, and communication barriers.

The starting salary for this position is $15/hour. WPA offers a competitive benefits package and a generous time off policy for full-time employees, including medical, dental and vision insurance; pre-tax parking and transit benefits; and a time off policy including personal days and floating holidays.

To apply, please click below and include your resume, cover letter, and salary requirements.

We are currently recruiting for a Youth & Family Services Coordinator to work in WPA’s Residential Services Unit at Sarah Powell Huntington House. The Children & Family Services Coordinator works closely with Case Managers and the residents of Sarah Powell Huntington House, a 28-unit transitional housing facility, to connect resident mothers and children to quality on-site and off-site services that support the care and development of each child and assists resident mothers to gain the parenting and independent living skills they need for independent living.

Responsibilities include (but are not limited to):

  • In collaboration with Case Managers, conduct needs assessments of children and family, and develop an individualized family/child plan that will help each mother to address the care and development of each child residing at SPHH.
  • Cultivate strong relationships and partnerships with outside daycare, parenting groups, community organizations, and local schools to provide quality services to SPHH children and mothers.
  • Work individually with mothers in their SPHH apartments and in the community to develop and enhance the parenting and independent living skills needed to build a strong, healthy family.
  • Model and teach parenting skills for SPHH clients, including education about prenatal care and the promotion of literacy and kindergarten readiness.
  • Assist families at intake in securing Day Care (vouchers and placement in local daycare) or pre-K.
  • Collaborate with Case Managers and on-site Department of Education staff in facilitating school enrollment.
  • Coordinate life skills training for working-age mothers to assist them in achieving and retaining employment and permanent housing.
  • Cultivate resources and link resident families to age-appropriate summer day camp programs and school holiday programs.
  • Regularly create and disseminate information to residents and Case Managers regarding on-site and local community-based developmentally appropriate education and recreation activities and opportunities available to resident mothers and children.
  • Coordinate occasional developmentally appropriate educational and play activities for resident children (and mothers where possible), including individual and group learning, free play, music and art, reading and storytelling, and cultural field trips for mostly pre-school aged children to promote the whole child's physical, social and emotional growth. Such activities may be conducted by the Children & Family Services Coordinator, other WPA staff, volunteers, or representatives from other agencies.
  • Meet regularly with other WPA staff to conduct case conferences related to the overall family’s needs.
  • Collaborate with Program Director and Development Department around Volunteer participation in events, special projects, and ongoing services for children in the facility.
  • Maintain accurate statistical records and case files, including drafting case/progress notes; assist with drafting reports for funders as needed.
  • Other duties as assigned by supervisor.

Qualifications:

  • Bachelor’s Degree or higher strongly preferred
  • Experience working with low-income children and parents, and demonstrated knowledge of early childhood development, family life cycle in children and families, successful parenting techniques, hygiene, nutrition, etc.
  • Ability to engage mothers in a constructive and non-judgmental fashion
  • Ability to engage children of various ages from toddlers to teens
  • Ability to model age-appropriate interaction with children of all ages
  • Knowledge of and ability to create linkages with quality community resources available to very young and school-age children
  • Ability to manage volunteers
  • Excellent interpersonal and communication skills with children, youth, and adults
  • Must have empathy and compassion for the client population served by the agency
  • Commitment to quality care and education of young children
  • Strong computer skills and excellent written communication ability required for communication with staff and for quantitative and qualitative program reporting
  • Must be able to regularly work some evening hours
  • Bilingual a plus
  • Experience in program design a plus
  • Must be organized and able to work in a diverse and multicultural environment
  • Valid NYS Driver’s License a plus
  • Ability to be screened and approved by the New York City Department of Investigations and New York State Central Registry

The expected salary range for this position is $42K-$45K. WPA offers a competitive benefits package and generous time-off policy, including medical, dental, and vision insurance; pre-tax parking and transit benefits; and a time-off policy including personal days and floating holidays.

To apply, please click below and include your resume, cover letter, and salary requirements.