Careers
At WPA, you’re not just joining a team—you’re joining a mission.
As the nation’s oldest organization serving justice-impacted women, we’ve built a legacy of compassion, advocacy, and change.
We are a community of professionals who lead with purpose and care deeply about the individuals and families we support. Our staff bring integrity, empathy, and drive to their work—and we support them in return with a collaborative culture, strong benefits, and opportunities to grow. If you're looking for meaningful work in a supportive, equity-focused environment, WPA is the place for you.
View our open roles below.
Position Description:
Reporting to the Chief Program Officer, the Program Executive Assistant serves as a key strategic and operational partner supporting WPA’s housing, case management, and clinical programs. This role provides high-level administrative, project management, and coordination support to ensure the effective execution of program priorities and cross-functional initiatives.
The Program Executive Assistant anticipates needs, manages complex and competing priorities, and supports the coordination of internal and external stakeholders. Working closely with the CPO, program directors, and senior leadership, the role ensures alignment, follow-through, and timely execution of initiatives that advance WPA’s mission and organizational goals. This position requires discretion, sound judgment, strong organizational skills, and the ability to operate effectively in a fast-paced, mission-driven environment.
Essential Duties & Responsibilities:
Executive & Administrative Support
- Provide comprehensive administrative support to the Chief Program Officer, including calendar management, meeting coordination, correspondence, and preparation of briefing materials.
- Prepare presentations, reports, agendas, and background materials for internal meetings, external partners, and board-related engagements.
- Serve as a primary liaison between the CPO and internal departments, senior leadership, board members, and external partners.
- Maintain confidentiality and exercise discretion when handling sensitive, confidential, or time-sensitive information.
- Support meeting follow-up, documentation, and action tracking to ensure timely execution of decisions.
Program & Project Coordination
- Lead and coordinate special projects and cross-departmental initiatives as assigned by the CPO.
- Develop project plans, timelines, and tracking tools to monitor progress and ensure deadlines are met.
- Support implementation of strategic priorities across housing, case management, and clinical care programs.
- Track deliverables, flag risks or delays, and support problem-solving to keep initiatives on course.
- Facilitate communication and coordination across program teams to ensure alignment with organizational goals and priorities.
Operational & Strategic Support
- Partner with the CPO to monitor key performance indicators, program outcomes, and operational deliverables.
- Support internal processes related to program planning, evaluation, reporting, and documentation.
- Assist with drafting, reviewing, and organizing program-related materials, including grant narratives, budgets, and impact reports.
- Contribute to internal communications, team culture initiatives, and organization-wide meetings or events as needed.
- Support documentation and systems that strengthen operational consistency and program effectiveness.
Relationship Management & Collaboration
- Build strong, professional working relationships with program directors, managers, and cross-functional partners.
- Support collaboration among teams by ensuring clear communication, alignment, and follow-through.
- Represent the CPO and Programs Department professionally in internal and external interactions.
- Promote a trauma-informed, respectful, and inclusive workplace culture aligned with WPA’s values.
Additional Responsibilities
- Support department-wide initiatives and organizational priorities as needed.
- Participate in cross-functional projects and contribute to continuous improvement efforts.
- Perform other duties as assigned to support WPA’s mission and operational needs
Qualifications:
Education/Certification Requirements
- Bachelor’s degree in nonprofit management, social work, public administration, communications, or a related field preferred.
- An equivalent combination of education and relevant lived or professional experience in community-based or mission-driven work will be considered.
Experience Required
- Minimum of 5 years of experience in an executive assistant, project management, or similar role, preferably within a nonprofit or social impact organization.
- Demonstrated experience supporting senior leaders and managing complex schedules and priorities.
- Proven ability to manage multiple projects simultaneously and meet deadlines.
- Experience working in fast-paced, mission-driven environments with diverse stakeholders.
Competencies
- Strong organizational, prioritization, and time-management skills with exceptional attention to detail.
- Excellent written and verbal communication skills.
- High emotional intelligence and interpersonal skills; able to work effectively with diverse teams and communities.
- Sound judgment, discretion, and professionalism when handling confidential information.
- Action-oriented, flexible, and adaptable in navigating changing priorities.
- Strong commitment to diversity, equity, inclusion, and belonging, and to WPA’s mission and values.
- Proficiency with Microsoft Office Suite, Outlook, Google Workspace, and project management tools (e.g., Asana, Trello, Monday.com).
Compensation, Perks & Benefits*:
Annual Salary: $75,000, commensurate with education and experience.
WPA offers a comprehensive benefits package including health insurance, employer-paid dental insurance, generous paid time off, paid holidays (including a paid holiday week between Christmas and New Year’s Day), 403(b), paid leave, and additional benefits such as:
Health & Wellness
- Health & Vision insurance
- Employer-paid dental coverage
- 100% premium paid Short- and Long-Term Disability
- Paid family and medical leave
- Access to an Employee Assistance Program (EAP)
- Companywide Wellness Challenges
Time Off & Flexibility
- 12 paid holidays, including a paid holiday week between Christmas and New Year’s
- Floating holidays and Personal days
- Hybrid work options for various roles
Financial Benefits
- 403(b) retirement plan
- Direct deposit and Brinks MoneyCard option
- Tax-deferred commuting benefits via ThrivePass
- 529 college savings plan
- Flexible Spending Accounts (FSAs)
- “Aspiring Professionals” Scholarship Program
Growth & Development
- WPA University ~ Learning Management System (LMS) for on-demand learning
- Internal & External training opportunities
- CUNY sponsored scholarship to HSCAS for employee education
Extra Perks
- Access to the “Alcott HR Marketplace” employee discount program
- Milestone Celebrations & Awards
*Benefits eligibility may vary based on the number of hours worked.
WPA strongly values diversity and inclusivity in the workplace. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect. Individuals with criminal justice involvement are strongly encouraged to apply.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Program Executive Assistant" in the subject line of your email.
Position Description:
As a key member of the development team, the part-time Fundraising Specialist will help secure financial support by identifying, cultivating, and soliciting donations from individuals, corporations, and foundations. They must have excellent communication, interpersonal, relationship-building, and data tracking skills. The goal is to ensure that WPA has the financial resources needed to advance our mission and strategic vision.
Essential Duties & Responsibilities:
- Fundraising strategy: assist in the development and execution of a comprehensive fundraising strategy to meet or exceed budgetary goals.
- Donor cultivation & stewardship: research potential donors and draft communications to secure annual, major, and planned gifts. Grants writing: prepare and submit high-quality funding proposals to foundations, corporations, and government agencies.
- Database management: assist in maintaining accurate donor records, tracking interactions, giving history, and reporting on progress.
- Participate in required training sessions and ongoing professional development.
- Perform other duties or special projects as assigned by supervisor or leadership.
Qualifications:
Education/Certification Requirements
- Bachelor's degree preferred, but not required
- 3+ years of experience in development, fundraising, or grantmaking
Experience Required
- Experience working with populations impacted by justice involvement, homelessness, trauma, or related challenges.
- Proficiency or working knowledge of Salesforce donor management software (CRM).
Competencies
- Proven ability to identify and engage funders aligned with criminal justice reform, gender equity, and racial justice.
- Has excellent written and verbal communication skills, including persuasive writing.
- Has strong critical thinking, problem-solving skills, and interpersonal skills.
- Detail-oriented and able to manage multiple projects simultaneously.
- Commitment to confidentiality, cultural humility, and professional integrity.
- Strong commitment to diversity, equity, inclusion, and belonging, with a passion for social justice.
- Alignment with WPA’s vision to make incarceration obsolete by supporting women in their communities.
- Maintains a positive outlook and contributes to a workplace culture that values connection, encouragement, and joy in the work.
Compensation, Perks & Benefits*:
Salary range is $35.00 to $45.00/hour and to commensurate with certifications, education and experience. This hybrid, part time position will work a maximum of 24 hours a week with one day working on site at our NYC location. This is a temporary role through September 30th, with the potential to transition to a permanent full time position, based on organizational needs and performance.
Health & Wellness
- Health & Vision insurance
- Employer-paid dental coverage
- 100% premium paid Short- and Long-Term Disability
- Paid family and medical leave
- Access to an Employee Assistance Program (EAP)
- Companywide Wellness Challenges
Time Off & Flexibility
- 12 paid holidays, including a paid holiday week between Christmas and New Year’s
- Floating holidays and Personal days
- Hybrid work options for various roles
Financial Benefits
- 403(b) retirement plan
- Direct deposit and Brinks MoneyCard option
- Tax-deferred commuting benefits via ThrivePass
- 529 college savings plan
- Flexible Spending Accounts (FSAs)
- “Aspiring Professionals” Scholarship Program
Growth & Development
- WPA University ~ Learning Management System (LMS) for on-demand learning
- Internal & External training opportunities
- CUNY sponsored scholarship to HSCAS for employee education
Extra Perks
- Access to the “Alcott HR Marketplace” employee discount program
- Milestone Celebrations & Awards
*Benefits eligibility may vary based on the number of hours worked.
WPA strongly values diversity and inclusivity in the workplace. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect. Individuals with criminal justice involvement are strongly encouraged to apply.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Fundraising Specialist Temp" in the subject line of your email.
Position Description:
The Resident Monitor (Part-time) plays a key role in the daily operations of WPA’s 28-family shelter for women and children, which serves individuals with and without involvement in the criminal legal system. Located in Manhattan and funded by the Department of Homeless Services (DHS), the shelter relies on RMs to help maintain a safe, secure, and supportive environment for residents, staff, and visitors.
Resident Monitors (Part-time) oversee building access, conduct safety walkthroughs, respond to emergencies, and help de-escalate crisis situations as needed. They work directly with families to support independent living goals, model positive daily routines, and reinforce life skills that promote long-term stability. This role also involves documenting activity, upholding confidentiality standards, and ensuring compliance with city and state safety protocols. It is ideal for someone who is reliable, adaptable, tech-savvy, and committed to working collaboratively in a mission-driven shelter environment.
Responsibilities:
- Provide general clerical support, including answering phone inquiries, data entry, light typing, filing, and sorting mail.
- Monitor all individuals entering and exiting the building, document activity in the internal communication log.
- Support client check-in, assess general behavior and well-being, and report concerns as needed.
- Conduct daily safety walkthroughs and monitor live camera feeds to ensure site safety.
- Assist in delivering on-site recreational and community-building activities for residents.
- Conduct periodic emergency fire drills under the direction of the Residential Support Specialist
- Intervene and de-escalate crisis situations as they arise to maintain a safe and stable environment.
- Adhere to all DHS policies, shelter procedures, and safety protocols.
- Ensure compliance with 42 CFR confidentiality standards and HIPAA privacy and security regulations.
- Participate in required training sessions and ongoing professional development as directed.
- Perform additional duties or special projects assigned by supervisor or leadership.
Qualifications:
Education/Certification Requirements
- High school diploma or GED preferred; additional education a plus.
- Current New York State Security Guard License required.
- Possession of FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02) certifications—or ability to obtain both within 90 days of hire.
- Certified in First Aid and CPR—or able to obtain certification shortly after hire.
Experience Required
- 2+ years of documented experience in a relevant human services setting.
- Experience working with individuals impacted by substance use, incarceration, HIV/AIDS, mental health challenges, domestic violence, and/or communication barriers.
- Experience using the CARES database a plus.
Competencies
- Ability to assess situations quickly and apply sound judgment, especially in high-pressure or crisis scenarios.
- Strong interpersonal skills and the ability to build rapport with a diverse client population.
- Excellent verbal and written communication skills; accurate documentation and note-taking abilities.
- Computer literacy or willingness to learn new systems; CARES database knowledge is a plus.
- Understanding of professional boundaries and ability to navigate transference issues appropriately.
- Organized, detail-oriented, and process-driven; able to manage conflicting priorities and deadlines.
- Maintains confidentiality and handles sensitive resident information with discretion and professionalism.
- Demonstrates cultural awareness and sensitivity to racial, gender, and socioeconomic issues impacting justice-involved women.
- Strongly aligned with WPA’s mission and committed to serving underserved communities.
Compensation, Perks & Benefits*:
Salary range is $20/hour commensurate with certifications, education and experience. WPA offers a competitive and comprehensive benefits package designed to support the well-being, growth, and success of our staff. Our benefits reflect our commitment to creating a workplace where people feel valued and supported.
Health & Wellness
- Health & Vision insurance
- Employer-paid dental coverage
- 100% premium paid Short- and Long-Term Disability
- Paid family and medical leave
- Access to an Employee Assistance Program (EAP)
- Companywide Wellness Challenges
Time Off & Flexibility
- 12 paid holidays, including a paid holiday week between Christmas and New Year’s
- Floating holidays and Personal days
- Hybrid work options for various roles
Financial Benefits
- 403(b) retirement plan
- Direct deposit and Brinks MoneyCard option
- Tax-deferred commuting benefits via ThrivePass
- 529 college savings plan
- Flexible Spending Accounts (FSAs)
- “Aspiring Professionals” Scholarship Program
Growth & Development
- WPA University ~ Learning Management System (LMS) for on-demand learning
- Internal & External training opportunities
- CUNY sponsored scholarship to HSCAS for employee education
Extra Perks
- Access to the “Alcott HR Marketplace” employee discount program
- Milestone Celebrations & Awards
*Benefits eligibility may vary based on the number of hours worked
WPA strongly values diversity and inclusivity in the workplace. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect. Individuals with criminal justice involvement are strongly encouraged to apply.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Resident Monitor, SPHH (Part-time)” in the subject line of your email.
Position Description:
The Custodian plays an essential role in the daily, orderly operation of WPA’s Manhattan-based family shelter. This position is responsible for routine cleaning, basic maintenance, and ensuring that all spaces are safe, sanitary, and welcoming for staff and residents. The schedule for this position includes four (4) weekdays and one (1) weekend day per week.
The Custodian will work closely with Social Services and Security staff, as well as the facility’s Maintenance Mechanic, to support smooth shelter operations. The ideal candidate is organized, dependable, adaptable, and team-oriented, with a commitment to maintaining a safe and healthy environment for families residing in temporary shelter.
Responsibilities:
- Perform daily cleaning and sanitation of dormitories, restrooms, offices, hallways, common areas, and building entrances to ensure a safe, orderly, and welcoming environment.
- Collect, remove, and properly dispose of garbage; sort and discard recyclables in accordance with building policies and NYC Department of Sanitation regulations.
- Complete routine maintenance tasks including painting, patching, simple carpentry, and adjusting basic fixtures in coordination with the Facilities Maintenance Mechanic.
- Regularly monitor the facility to identify, report, and help address needed or anticipated repairs.
- Complete preventive maintenance checklists and scheduled tasks as directed by supervisor.
- Assist in preparing the facility for inspections by DHS, OTDA, FDNY, DOHMH, DOB, and other regulatory agencies.
- Maintain inventory of cleaning products and paper goods; request replenishments to ensure supplies remain stocked.
- Load, unload, and distribute equipment and supplies throughout the facility.
- Accept and verify deliveries of equipment and supplies, ensuring accurate documentation and providing receipts to supervisor.
- Arrange furniture, equipment, and program space as needed for resident and staff use.
- Escort outside contractors, inspectors, and visitors throughout the building as directed by supervisor.
- Collaborate closely with Program and Security staff to address maintenance needs and ensure smooth daily operations.
- Participate in required training sessions and ongoing professional development.
- Perform other duties or special projects as assigned by supervisor or leadership.
Qualifications:
Education/Certification Requirements
- High school diploma or GED required.
- Trade school or formal training in building maintenance and repairs preferred.
- Valid driver’s license and excellent driving record preferred.
Experience Required
- Experience in facility cleaning, general maintenance, and repairs.
- Basic skills in plumbing, electrical, carpentry, drywall, painting, and other related trades a plus.
- Prior experience working with diverse populations, including individuals impacted by substance abuse, incarceration, HIV/AIDS, mental health, and domestic violence, preferred.
- Bilingual English/Spanish strongly preferred but not required.
Competencies
- Ability to handle physical tasks such as lifting, carrying, and moving heavy items, as well as prolonged standing, stair climbing, and ladder use.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Strong interpersonal skills with the ability to work independently and as part of a team.
- Excellent communication and customer service skills when engaging with staff and residents.
- Demonstrated empathy and compassion for the client population served by WPA.
- Reliable, adaptable, and attentive to detail in completing maintenance and custodial tasks.
- Commitment to confidentiality, cultural humility, and professional integrity.
- Ability to exercise sound judgment, particularly in high-pressure or crisis situations.
- Strong commitment to diversity, equity, inclusion, and belonging, with a passion for social justice.
- Alignment with WPA’s vision to make incarceration obsolete by supporting women in their communities.
Compensation, Perks & Benefits*:
Salary range is $20/hour commensurate with certifications, education and experience. WPA offers a competitive and comprehensive benefits package designed to support the well-being, growth, and success of our staff. Our benefits reflect our commitment to creating a workplace where people feel valued and supported.
Health & Wellness
- Health & Vision insurance
- Employer-paid dental coverage
- 100% premium paid Short- and Long-Term Disability
- Paid family and medical leave
- Access to an Employee Assistance Program (EAP)
- Companywide Wellness Challenges
Time Off & Flexibility
- 12 paid holidays, including a paid holiday week between Christmas and New Year’s
- Floating holidays and Personal days
- Hybrid work options for various roles
Financial Benefits
- 403(b) retirement plan
- Credit union membership options
- Direct deposit and Brinks MoneyCard option
- Tax-deferred commuting benefits via ThrivePass
- 529 college savings plan
- Flexible Spending Accounts (FSAs)
- “Aspiring Professionals” Scholarship Program
Growth & Development
- WPA University ~ Learning Management System (LMS) for on-demand learning
- Internal & External training opportunities
- CUNY sponsored scholarship to HSCAS for employee education
Extra Perks
- Access to the “Alcott HR Marketplace” employee discount program
- Milestone Celebrations & Awards
*Benefits eligibility may vary based on the number of hours worked
WPA strongly values diversity and inclusivity in the workplace. We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect. Individuals with criminal justice involvement are strongly encouraged to apply.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Custodian (Full-time)” in the subject line of your email.
About WPA
WPA empowers participants to redefine their lives in the face of injustice and incarceration.
Programs
WPA offers comprehensive programs and services before, during, and after incarceration.