Careers at WPA
WPA is a New York City based not-for-profit that prioritizes trauma-informed care to promote healing that supports vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement and race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all of our employees share in these commitments as a guide to engage one another with dignity and respect.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Resident Monitor plays a critical role in the daily orderly operation of our Manhattan-based family shelter. The role will maintain a safe and secure environment for residents, staff and visitors at WPA’s DHS-funded 28-family shelter for women and children with/without criminal legal involvement. Resident Monitors also work closely with residents on supporting their day-to-day independent living plan goals, teaching and modeling strategies for living independently in the community.
The Resident Monitor will be organized, technically savvy, adaptable, and enjoy collaborating with a team in providing support and essential services to families residing in temporary shelter.
Responsibilities:
- Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail
- Conduct periodic emergency fire drills under direction of Operations Manager
- Adherence to all policies and procedures developed by DHS
- Intervene and diffuse crisis situations as needed
- Participate in required training and pass certification, including CPR/First Aid Certification and FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02)
- Monitor all residents and staff entering and leaving the building and log activities in the internal communication logbook
- Support clients register, check-in, monitor, assess behavior and overall well-being
- Conduct daily security and safety walkthroughs and monitor security camera feeds
- Complies with 42CFR confidentiality and HIPAA privacy and security regulations.
- Provide clerical support by answering telephone inquiries, data entry, light typing, filing and sorting of mail
- Help with provision of on-site recreational activities
- Perform any other department or agency related duties or special projects as directed by supervisor
- Other duties as assigned.
Qualifications:
- High school diploma/GED strongly preferred; BA preferred.
- NYS Security Guard Licensed
- In possession of FDNY Fire Safety Coordinator for Shelters (F-80) and FDNY Fire Guard (F-02) or able to secure within 90 days
- Ability to interact with a diverse population challenged by issues such as substance abuse, incarceration, HIV/ AIDS, mental health, domestic abuse and communication barriers
- At least 2 years of documented relevant human services experience
- Certificate in First Aid, CPR or ability to obtain certificate
- Ability to effectively analyze situations quickly and apply sound judgment
- Ability to work and build rapport with others
- Good documentation skills, computer literate or willingness to learn; knowledge of CARES database a plus
- Ability to distinguish boundary issues and transference issues with clients
- Excellent written and verbal skills
- Must be highly organized, process driven, detail oriented, solution oriented, and able to work under pressure while managing conflicting priorities and meeting/coordinating both short and long-term deadlines.
- Strong written, verbal, and training interpersonal skills.
- Must have professional maturity and maintain confidentiality around all participant records.
- Must believe in WPAs mission, with a passion to serve underserved populations.
- A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.
Compensation:
Compensation for this role is $20/hour commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, extremely generous paid time off, 403(b) and paid leave, as well as:
- Employee Assistance Program
- Credit Union Membership Options
- Direct Deposit Money Paycard
- Flexible Spending Accounts
- Tax Deferred Commuting Benefits
- 529 College Savings Plan
- “Alcott HR Marketplace” Employee Discount Program
- “Aspiring Professionals” Scholarship Program
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "Resident Monitor” in the subject line of your email.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Survivor’s Advocacy Project (SAP) works to support the under-served population of survivors of gender-based violence charged with crimes of survival detained on Rikers Island.
The ideal SAP Case Manager will administer initial screenings to eligible women detained at Rikers to identify customized supports and advocate for their release. The ideal candidate will support women in their self-advocacy, utilize various communication strategies (i.e., detailed support letters that illustrate history of trauma and/or any victimization triggered by current charges), assisting women in preparing for proffer meetings at DA offices, and partnering with court stakeholders.
Responsibilities:
- Regular site visits (at least 2 times a week) to the Rose M. Singer facility at Rikers Island to conduct initial assessments on new participants and provide follow up to existing participants.
- Work collaboratively with participants’ legal teams and key legal stakeholders to advocate for participant’s participation in release and/or advocacy plan.
- Accompany clients to (virtual) court appearances and other court mandated appearances for emotional support.
- Write detailed, individualized advocacy letters.
- Assist participants in accessing other needed services through referral, advocacy with providers, and, as needed, field escort.
- Document all activities with, and on behalf of, enrolled clients in WPA’s electronic database on a weekly basis.
- Prepare for and actively participate in weekly supervision and staff meetings.
- Other duties as assigned.
Qualifications:
- A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, the challenges navigating the experiences of incarceration and/or homelessness, and government sponsored benefits available for support.
- Familiarity with issues facing systems involved women, especially survivors of gender-based violence.
- Must be organized, detail oriented and a self-starter with the ability to work autonomously and possess an entrepreneurial drive while flexible enough to work within a team.
- Excellent communication skills – verbally and in writing.
- Demonstrated ability to handle multiple priorities simultaneously.
- Strong written and oral communication skills.
- Demonstrated analytic skills and problem-solving capacity.
- Demonstrated ability to meet deadlines and to prioritize multiple tasks appropriately.
- Experience using Microsoft Office applications, including Word, Excel, and Outlook
- At least three (3) years of relevant experience in criminal justice, social work, public health, or related field preferred.
Compensation:
Compensation for this role is $30.22 hourly commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:
- Employee Assistance Program
- Credit Union Membership Options
- Direct Deposit Money Paycard
- Flexible Spending Accounts
- Tax Deferred Commuting Benefits
- 529 College Savings Plan
- “Alcott HR Marketplace” Employee Discount Program
- “Aspiring Professionals” Scholarship Program
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume, cover letter, and salary requirements to jobs@wpaonline.org. You must include "SAP Case Manager" in the subject line of your email.
About Us:
The Women’s Prison Association (WPA) is a New York City based not-for-profit that prioritizes trauma informed care to support vulnerable women and their children navigating incarceration and homelessness, providing them stability, security, support, and hope that opens the door to their limitless future. Our mission is to support systems involved women as they navigate their journey towards freedom, safety, and independence, and we strive to create a diverse team that delivers outstanding services.
We are proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and organizational needs. We recruit, employ, train, and promote regardless of systems involvement, race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status. Faithful to our mission, all our employees share in these commitments as a guide to engage one another with dignity and respect.
Position Description:
The Workforce Development Coordinator is a collaborative supporter and a member of the WPA Team with the objective of supporting the mission of WPA services and clients served by providing support and leadership to the organization. Working directly with the Director of Workforce Development, the Coordinator is responsible for developing positive long-term relationships with clients, our training partners, and business and industry leaders and representatives. The ideal candidate will be capable of helping to identify sustainable employment opportunities for WPA clients.
The ideal candidate has documented experience working with traditionally marginalized populations who lack access to educational resources and career opportunities.
The position requires an effective communicator, both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, detail orientation, collaborative manner, and work ethic. This is a full-time position. The schedule for this position requires day hours and occasional evening and weekend hours to cover client activities, community meetings and events to benefit the agency.
Responsibilities:
- Source local businesses and industry leaders and representatives to determine workforce and/or talent needs and help build productive relationships with public-sector, private-sector and non-profit employers to create career pathways for future talent.
- Help cultivate new and existing employer partnerships to provide support to WPA’s programs.
- Effectuate centralized employer engagement strategies to cultivate and steward employer partnerships.
- Serve as the initial contact with WPA clients interested in pursuing training and/or employment opportunities. Maintain these connections through periodic phone calls and email messages.
- Generate leads and support the WPA team in assessing, referring, and tracking employment placements.
- Develops and maintains relationships with training providers to develop necessary and responsive workforce solutions, and track client involvement in their programs.
- Share opportunities for business and industry to assist with the development of training programs to include apprenticeships, internships, job shadowing and work-based learning.
- Work closely with leadership and program teams to identify employer driven training, internships, apprenticeships, job placement and retention.
- Share with the WPA team any relevant funding opportunities discovered through your work.
- Monitor labor market trends, industry specific talent demands and skill requirements, and translate data into meaningful information to create workforce development strategies.
- Develop and manage a database of employers and/or industry representatives and maintain regular communication through appropriate channels.
- Fulfill participant- and employer-facing feedback mechanisms (I.e., satisfaction and other surveys, focus groups, advisory councils) to ensure training, programming, placement, and retention services are high quality and responsive to stakeholder needs.
- Other duties as assigned by the Director of Workforce Development and Executive Team.
- Collaborate with data teams and Program leads throughout WPA to coordinate on the development of a strong set of unified metrics to track, understand, and grow our impact.
- Work closely with data teams to systematize tools for employer feedback including the development of quarterly surveys to obtain actionable data.
- Other duties and assignments as may be assigned at the sole discretion of the employer.
Qualifications:
- Bachelor’s Degree required. At least three years of documented success working in workforce development, business development or reentry services.
- Experience working with one or more of the following:
- Formerly incarcerated/justice involved individuals,
- Individuals experiencing homelessness/living in poverty,
- Individuals with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues.
- Basic knowledge of data-driven decision making and ability to use data and analytics to assess and implement new initiatives.
- Experience with the New York City Workforce Development system is a plus.
- Superior one-on-one interpersonal and communication skills, including ability to listen sensitively, and respond appropriately are key attributes for the successful applicant.
- Must possess a positive attitude, be self-motivated, and resourceful, while also putting our clients first.
- Be proficient in using Microsoft Outlook, Word, Excel and adept at internet searches.
- Must be prompt and dependable. Must be able to work with minimum day-to-day supervision.
- The nature of this work is also somewhat unpredictable; the successful candidate must be comfortable with change and have the flexibility to work some evenings and weekends.
- Must be able to travel to all boroughs/WPA sites when needed.
- Must have professional maturity and maintain confidentiality around all employee records.
- Must believe in WPA’s mission, with a passion to serve underserved populations.
- A keen perception of the racial, gender, and socioeconomic dynamics of underserved communities, with a particular familiarity with issues facing systems-involved women.
- This position will require a highly organized individual, with excellent follow-up skills as well as the ability to overcome objections and obstacles in the pursuit of success.
- The successful candidate will have the ability to work well under stressful conditions, negotiate different personalities and work under competing priorities while managing a wide variety of tasks.
Position Details:
This is a full-time position. The Coordinator of Workforce Development reports functionally to the Director of Workforce Development and administratively to the Director of Program Operations. Work will be performed in a hybrid structure, with some days/hours offsite and/or on site at our Manhattan or Brooklyn locations when needed.
Compensation:
Compensation for this role is an hourly role, with a rate of $30.22, commensurate with education and experience. WPA offers a competitive benefits package including health insurance, employer paid dental insurance, generous paid time off along with 9 paid holidays, including paid holiday week between Christmas & New Year’s Day, 403(b) and paid leave, as well as:
- Employee Assistance Program
- Credit Union Membership Options
- Direct Deposit Money Paycard
- Flexible Spending Accounts
- Tax Deferred Commuting Benefits
- 529 College Savings Plan
- “Alcott HR Marketplace” Employee Discount Program
- “Aspiring Professionals” Scholarship Program
WPA strongly values diversity and inclusivity in the workplace. WPA is an equal opportunity employer and does not discriminate based on race, creed, color, religion, gender, gender identity, sexual orientation, national origin, marital status, religious or political affiliation or any other classification considered discriminatory under applicable law. Individuals with criminal justice involvement are strongly encouraged to apply.
For background information about the Women’s Prison Association (WPA), see our website at www.wpaonline.org.
Please email your resume and cover letter to jobs@wpaonline.org. You must include "Workforce Development Coordinator" in the subject line of your email.